1. Scope

1.1 These general conditions are intended to regulate the Terms and Conditions of Use of this website operated by Reconet Planet Unipessoal, lda., a limited liability company with registered office at Urbanização da Infesta, Rua da Bela Vista, n.3, 2560/375, Torres Vedras, Distrito de Lisboa, Portugal, registered at the Commercial Registry Office of R. N. P. C. under the unique registration number and NIPC 517 492 172, with share capital of €1,000.00 (one thousand euros)., (hereinafter referred to as “Bigspares”), as well as the purchase of products through the virtual store available there. 1.2. By accepting these Terms and Conditions of Use or placing an order, the User undertakes to have read and accepted them. 1.3. Bigspares reserves the right to change these Terms and Conditions of Use without prior notice.

2. Use

2.1. Bigspares may restrict access to certain pages of the website to authenticated users. 2.2. Authentication consists of identifying the User, through the introduction of a user ID and a password, mandatory fields to be filled in when registering as a User. 2.3. Registration is free and presupposes acceptance of these general terms and conditions of use. 2.4. The password chosen by the User is personal and non-transferable, and any transfer or communication to third parties is prohibited. 2.5. At the end of each use, the User must log out of the password-protected area. 2.6. Whenever the User becomes aware that their user data is being used by third parties, they must immediately notify Bigspares.


3. Contract

3.1. The information contained in these Terms and Conditions of Use does not constitute an offer to sell, but rather an invitation to contract, meaning that there will be no contract between Bigspares and the User before their order is expressly accepted by both. 3.2. After placing an order, the User will receive an email confirming their order. 3.3. However, this does not mean that your order has been automatically accepted by Bigspares. 3.4. The User will be informed of the acceptance of their order via an email confirming the dispatch of their order.

4. Product availability

4.1. Bigspares does not guarantee that the products displayed on the website will be available on the date of order processing, as the order is only processed after confirmation of the respective payment. 4.2. Bigspares will immediately inform the Customer in the event of absolute unavailability of stock of the ordered product, reserving the right to provide the Customer with information about possible substitutes. 4.3. If the Customer chooses not to order the replacement, Winefoster will refund any amounts paid by the Customer, within a maximum period of 15 (fifteen) days after notification of the cancellation.

5. Delivery

5.1. Without prejudice to the provisions of the previous clause, Bigspares will make every effort to ship the order by the scheduled date. 5.2. However, delays may occur due to unforeseen circumstances or related to the geographic area of delivery. 5.3. Any delay in shipping the order, in relation to the estimated delivery time presented, does not entitle the Customer to any compensation. 5.4. The Customer will be informed if Bigspares, for reasons not attributable to it, knows that it will not be able to meet the estimated delivery time, being able to cancel the order, and being refunded the amount paid. 5.5. The order is considered “delivered” as soon as the Customer or any third party takes physical possession of it at the agreed delivery address, by signing the corresponding acknowledgment of receipt. 5.6. If it is not possible to deliver to the Customer or third parties at the indicated delivery address, a note will be left indicating the location where the order is located and how you can request a new delivery, without prejudice to possible charges relating to storage of the item. product. 5.7. Bigspares declines any responsibility in the event of violation of the legislation of the country where the order is delivered (in particular, regarding the prohibition of importing alcoholic beverages), with the User being solely responsible for checking with the local authorities the import conditions of the product that want to order.

6. Returns Policy

6.1. The Customer may cancel their order at any time up to its delivery, with the right to a refund of the amount paid, exercising the right of free resolution granted to them under the terms of Decree-Law No. 24/2014, of 14 December February. 6.2. The Customer may exercise their right to free resolution by sending an unequivocal statement to that effect (for example, by letter sent to Bigspares’s headquarters, fax or email). 6.3. In case of termination, the Customer will be reimbursed for all payments made, including delivery costs, within a maximum period of 14 (fourteen) days from the date on which Bigspares is informed of the Customer’s decision to terminate the contract. 6.4. However, there is no refund of any additional delivery costs resulting from the Customer’s choice of a shipping method other than the less expensive standard method offered by Bigspares. 6.5 Bigspares reserves the right to withhold the refund until it receives the returned order or until the Customer provides proof of having sent it. 6.6. The Customer must return the order within a maximum period of 14 (fourteen) days from the date on which he exercised the right to freely terminate the contract, bearing the full return costs.

7. Protection of personal data

7.1 Bigspares complies with current legislation on the protection of personal data, in accordance with the provisions of the Privacy and Personal Data Protection Policy. 7.2 The User or Customer hereby consents to the collection and computer processing of their personal data collected through Registration on the website, namely the email address and username associated with the authentication system, in strict respect and compliance with Law no. 67/98, of October 26 (“Personal Data Protection Law”). 7.3. When registering, the User undertakes, in accordance with these Terms and Conditions of Use, to provide true, accurate, current and complete information about himself, and his identification data must be reliable and current. 7.4. The User is guaranteed the right to access their data and rectify it, at any time and at no additional cost.

8. Intellectual property

8.1. All materials, content and software available on the website, namely information, images, illustrations, graphics, names and logos are the intellectual property of Bigspares or third parties, and cannot be reproduced, modified, distributed, commercialized, or used in any other way, unless prior and express authorization, in writing, from Bigspares or the third parties holding the intellectual property rights over them. 8.2. Any use of the materials, content and software available on the website for a purpose that is not expressly permitted by these Terms and Conditions of Use will be considered a violation of current national and international legislation regarding Copyright.

9. User Responsability

9.1. Bigspares is not responsible for the veracity of any information, images, contributions or other materials that users provide through the use of the website. 9.2. The User undertakes to make prudent, careful and responsible use of the website, and not to use it in a way that could result in a violation of the rights or legally protected positions of Bigspares or third parties 9.3. The User will indemnify Bigspares for any claims, sanctions, fines, judgments or embargoes resulting from non-compliance with intellectual and industrial property laws in the use of the website, as well as any loss caused to third parties whose fault or negligence is attributable to the User. 9.4. The User is solely responsible for any damages or losses, including loss of data, caused to their system and/or computer equipment resulting from the use of materials, content or software available on the website, unless they prove to have been caused intentionally or with serius negligency from Bigspares. 9.5. Bigspares is not responsible for any damages or losses that may result from (i) the operation of the User’s computer system and/or equipment, (ii) difficulties in using the website caused, in particular, by delays, interruptions, errors, interference or suspension of communications, viruses, bugs or malfunctions, (iii) delays caused by deficiencies or overloads of Internet traffic or other electronic systems, (iv) illegitimate actions by third parties, errors or security deficiencies caused by the use of equipment or browsers outdated or insecure, failures of the electronic communications services used by the User, as well as damages, errors and inaccuracies that may result from their malfunction.

10. Links

Bigspares is not responsible for the legality, reliability or quality of any content available on a web page to which there is a link available on its website. 10.2. The provision of links on the website does not in any way result in the existence of any relationship between Bigspares and the owner or manager of the web page to which the link refers, as well as the consent by Bigspares to any materials, content or software there made available.

11. Cookies

11.1 Bigspares may use cookies to facilitate navigation on the website and understand the User’s preferences. 11.2 However, the use of cookies is communicated to the User in advance, and they are given the possibility of not accepting their use.

12. Forum and communications

12.1. These Terms and Conditions of Use are governed by Portuguese law. 12.2. The parties hereby agree to submit any dispute arising from its interpretation or application to the Lisbon district court, expressly waiving any other. 12.3. All communications to be made by Bigspares will be sent to the email address indicated by the User in the Registration process or used as a credential in the authentication system used by the User. 12.4. Communications are considered delivered on the date they are sent.